DELIVERY METHOD | ORDER TOTAL | DELIVERY CHARGES |
---|---|---|
In-Store delivery | - | FREE |
Click & Collect | - | FREE |
Home delivery | Up to 79,00€ | 3,95€ |
Home delivery | Over 79,00€ | FREE |
DELIVERIES
SPAIN AND PORTUGAL
Information
We offer three delivery options:
In-Store delivery: This service has no delivery costs. The delivery time can take 2-5* business days.
Click & Collect: This service has no delivery costs. The delivery time takes 2 hours from the arrival of your order confirmation email. More info.
Home delivery: Please see the table below for detailed information on home deliveries. Delivery time can take 2-4* business days, depending on the address location. For deliveries to Canary Islands, Ceuta and Melilla, delivery cost is 13.95€ for orders up to 150€ and free for higher value orders. The customer will also be responsible for any additional duties and customs fees based on the weight of the parcel. In the event that the parcel doesn’t get collected from customs, the customer will be responsible for the return fees. This amount will be deducted from the refund of your order.
Please note we don’t deliver to PO Boxes.
*During peak periods (Black Friday, sales or promotion deals) deliveries may experience up to 15 business days delay from the standard delivery times stated in our Deliveries page.
EUROPE
Information
Deliveries within the EU have an estimated delivery time between 3-5* business days. Please see the table below for costs information. Please note we don’t deliver to PO Boxes.
DELIVERY METHOD | ORDER TOTAL | DELIVERY CHARGES |
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Home delivery | Up to 179,99€ | 13,95€ |
Home delivery | Over 179,99€ | FREE |
*During peak periods (Black Friday, sales or promotion deals) deliveries may experience up to 15 business days delay from the standard delivery times stated in our Deliveries page.
Deliveries outside the EU have an estimated delivery time between 3-5* working days. Please see the table below for costs informations.
DELIVERY METHOD | ORDER TOTAL | DELIVERY CHARGES |
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Home delivery | Up to 179,99€ | 25,00€ |
Home delivery | Over 179,99€ | FREE |
*During peak periods (Black Friday, sales or promotion deals) deliveries may experience up to 15 business days delay from the standard delivery times stated in our Deliveries page.
Delivery costs: When you purchase something from another country you act as an importer of the product and customs policies vary from country to country. We recommend that you contact the corresponding customs office to inform yourself of the import restrictions that apply to specific products. Nícoli shall not be responsible for returns. For delivery to countries not part of the EU, customs charges at destination and other taxes (duties) are not included; the recipient will have to pay these fees in cash regardless of whether they receive the merchandise or not. Nícoli does not accept any liability for delays due to customs procedures or in the event that the local authorities decide to confiscate any part of the order.
USA
Information
Orders sent to the United States have a delivery charge of 35€ and the estimated delivery times are 3-7* business days. Please note we don’t deliver to PO Boxes.
Delivery costs: When you purchase something from another country you act as an importer of the product and customs policies vary from country to country. We recommend that you contact the corresponding customs office to inform yourself of the import restrictions that apply to specific products. Nícoli shall not be responsible for returns. For delivery to countries not part of the EU, customs charges at destination and other taxes (duties) are not included; the recipient will have to pay these fees in cash regardless of whether they receive the merchandise or not. Nícoli does not accept any liability for delays due to customs procedures or in the event that the local authorities decide to confiscate any part of the order.
SALE
Discounts on selected products from our Fall/Winter 2022 collection. Basics and articles from the new collection are excluded from this promotion. Final discounted price will be already marked on the product.
Promotion valid in online stores from January 6, 2023 from 8:00 p.m. to March 3, 2023, both included. In physical stores from January 7 to February 28, 2023, both included, or until end of stock.
Orders placed during this promotion may experience some delays from the standard delivery times stated in our Deliveries page
Due to the large volume of orders, we won’t be able to modify any placed orders. If you no longer need your purchase, you will need to wait until its arrival and request a return, as stated in our Returns and exchanges page.
During the firsts weeks of sale, we won’t be able to prepare orders as a gift.
If, due to a internal stock discrepancy, we are unable to complete an order, we will promptly proceed to issue a refund of the missing items to the payment method originally used.
If returning an item, Nícoli will refund the price stated in the original purchase.
Exchanges for a different size are available in-store only. Size differences may vary in price. If so, the store will adjust the price difference at the moment of the exchange. Exchanges are not available online. If you need a different size or colour, you will need to return your original item(s), so we can process your refund, and place a new order online. This new order will be charged at the price marked at the time of the transaction.
When choosing a return by post from home, if our courier service doesn’t get in touch within 24h, please contact us at pedidos@nicolishop.com stating your order number or return number so we can re-arrange the package collection.
We don't accept returns in jewellery purchases. Perfumes, socks, and tights may not be returned if opened. For higyene reasons, bathing suits have a clothing protector that prevents them from being used or tried on. If you wish to return products from this category, this protector may remain as originally received and it should keep all labels attached.
For returns & exchanges you must provide your order receipt or a copy of your order confirmation.
CLICK & COLLECT
To give you the best possible service, we offer the option to collect your order from a store in 2 hours.
*Due to restrictions in each Autonomous Community, our shop opening times may differ.
How does it work?
Once you have added items to the basket, select the "Click & Collect" delivery method and choose the store where you would like to collect your order from the drop-down list.
Once the purchase process is complete, you will receive an email with the information on your order.
A few minutes later, you will receive a second email with the order confirmation, after which you can collect it in two hours, during opening hours.
To collect your order, you will only need to show the order confirmation email and your national ID or the national ID of the person who will collect it.
When can I collect my order, and what happens if I place my order at the weekend or on the day before a public holiday?
Orders placed before 10am: collection from 12pm.
Orders placed between 10am and 6:30pm: collection within 2 hours from receipt of the order confirmation email.
Orders placed after 6:30pm or on the day before a public holiday can be collected from the selected store from 12pm on the next business day.
How long do I have to collect my order?
You have 15 calendar days to collect your order from the selected store. If you have not collected it after this period, our customer service department will contact you to arrange an alternative delivery or refund.
Can I modify or cancel my order?
Once the purchase has been completed, it will not be possible to make modifications. If you wish to cancel the order, please contact pedidos@nicolishop.com specifying your order number so that our customer service department can arrange the refund.
Why are there times when the Click & Collect delivery method is not available?
This option may not be available during periods of high demand, such as Black Friday or sales, or when the selected products have low stock.
What happens if my order is cancelled and the Customer Service department does not contact me?
We endeavour to keep to the indicated delivery times, but if for some reason your order is cancelled and the Customer Service department does not get in contact immediately, it may be because the error has occurred outside our opening hours. In this case, our team would contact you as soon as possible. Remember that our opening hours are Monday to Thursday, 10am to 6pm and Friday 10am to 3pm.
RETURNS AND EXCHANGES
GENERAL CONDITIONS
If you are not happy with your product you can return it to us within 30 days of placing your order for a full refund. You can request your return in-store or by post.
Exchanges are not available online. If you need a different size or colour, you will need to request a return and place a new order online. Size and colour exchanges are available in-store only.
Please note all returned items must be received in perfect condition, with original labels and the order receipt or a copy of the order confirmation email. On the contrary, Nícoli reserves the right to refuse the return.
We don't accept returns in jewellery purchases. Perfumes, socks, and tights may not be returned if opened.
For higyene reasons, bathing suits have a clothing protector that prevents them from being used or tried on. If you wish to return products from this category, this protector may remain as originally received and it should keep all labels attached.
RETURNS AND EXCHANGES AT NÍCOLI STORES
In store, you can make an exchange of your online order or request a return for a full refund.
Please follow the steps below if you wish to request a return in-store:
1. Access your account or click on the ‘My Account’ link you will find on your order confirmation email.
2. Once you have entered to your order, click on ‘Request return’.
3. Select the garments and the Nícoli Store where you want to return them.
4. You will have 7 days in order to bring your item(s) to the selected store along with a copy of your return confirmation email.
5. Once your returned items have been checked, we will process the return and a refund will be issued to the original form of payment.
RETURNS BY POST FROM HOME
1. Access your account or click on the ‘My Account’ link you will find on your order confirmation email.
2. Once you have entered to your order, click on ‘Request return’.
3. Select the garments and the return option 'Return from home'.
4. You will shortly receive an email with a link that will take you to our courier website in order to complete your pick-up information.
5. Once the pick-up request is confirmed, please print and stick the return label to the package and include inside the return confirmation email. Please make sure packaging is sufficient to prevent damage whilst in transit. Once your returned parcel arrives at our warehouse, we will process your refund.
The cost of this service equals the standard delivery charge applicable to the country: 3.95€ from Mainland Spain, Balearic Islands & Portugal; 13.95€ from rest of Europe. This service is not available in Canary Islands, Ceuta or Melilla.
REFUND TERMS
Please allow up to 10 business days for your refund to be processed since we receive your return at our warehouse. During peak periods, like Black Friday, Sales or promotion deals, returns may take up to 15 business days to be processed. Please note, the refund of items purchased online will be issued to the payment method originally used.
LEGAL NOTICE
Legal notice and information on the terms of use of www.nicolishop.com.
Identifying data of the website owner.
In accordance with the duty of information stipulated in article 10 of Law 34/2002 of 11 July on Information Society Services and E-Commerce, NICOLI NETWORK, S.L. (hereinafter Nícoli), as the owner of the website www.nicolishop.com, hereby provides the identifying information required by said standard:
Company name: Nicoli Network, S.L.
Registered office: C/Londres, 16 28232 Las Rozas, Madrid.
Tax ID: B84850809
Email address: info@nicolishop.com
Registration details in the Companies Register: Madrid Companies Register, Volume 15,244, Book 0, Sheet 180, Section 8, Page M-255305, Entry 1, 9 May 2000.
This information establishes and regulates the terms of use, the limitations of liability and the obligations assumed and undertaken by users of the website published under the domain name www.nicolishop.com.
Definitions
"Website" means the domain that is made available to Internet Users.
"User" means an individual or legal entity who uses or browses the Website.
"Content" means the pages that make up the entire domain, which comprise the information and services that Nícoli offers to Internet Users. These pages contain the messages, texts, photographs, image, icons, logos, technology, links, textures, drawings, audio and/or image files, recordings, software, appearance, graphic design, source code and, in general, any type of content on the page.
"Web" is a technical word that describes the system used to access information via the internet, comprising pages created with HTML or similar, and programming mechanisms such as Java, JavaScript, PHP, etc. These pages designed and published under an internet domain name are the result of the information that the owner makes available to Internet Users.
"Hyperlink" means a technique by which a User can browse different web pages, or the internet, by simply clicking on the text, icon, button or sign containing the link.
"Cookies" means a technical method to track and monitor website browsing. Cookies are small text files that are written on the user's computer. This method has implications for privacy. Consequently, Nícoli will inform you in a timely and appropriate manner of their use when used on the Website, through a link alongside the privacy policy and the legal notice, called the "Cookies Policy".
Terms of use
The simple use of the Website by an individual or legal entity grants the condition of Website User, and implies the total, full and unreserved acceptance of each and every clause and general term set forth in this Legal Notice If the User does not agree with the clauses and terms of use stipulated in this Legal Notice, they must refrain from using the Website.
This Legal Notice is subject to changes and updates, so the version published by Nícoli may differ whenever the User accesses the Website. Therefore, Users must read the Legal Notice each and every time they access the Website.
Through the Website, Nícoli provides Users with access to and use of various Contents published via the internet by Nícoli or authorised third parties.
The User is obliged and undertakes to use the Website and Web Contents in accordance with the current legislation, the Legal Notice, and any other notice or instructions brought to their knowledge, either through this legal notice or in any other place within the Contents that constitute the Website, as well as rules governing coexistence, and generally accepted moral standards and good practice.
To this end, the User undertakes NOT to use any of the Contents for illicit purposes, those prohibited in the Legal Notice or by current legislation, which infringe the rights and interests of third parties, or that in any way may damage, render unusable, overload, damage or impede the normal use of the Contents, IT equipment or documents, files and all types of content stored on any IT equipment owned or hired by Nícoli, other Users or any internet user (hardware and software).
The User is obliged and undertakes not to transmit, broadcast, or make available to third parties, any type of content available on the Website, including, but not limited to, information, text, data, content, messages, charts, drawings, audio and/or visual files, photographs, recordings, software, logos, brands, icons, technology, software, links, graphic design and source code, or any other material to which the Website User has access.
Likewise, in accordance with the foregoing, the User must not:
Reproduce, copy, distribute, make available, communicate publicly in any way, transform, or modify the Contents, unless they have the express written consent of Nícoli, which is the owner of the corresponding rights, or if permitted by law.
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Delete, manipulate, or alter in any way the copyright or other identifying data of the reservation of rights of Nícoli or its owners, fingerprints and/or digital identifiers, or any other technical means established for recognition.
The User must not obtain or try to obtain the Contents by using means or procedures that are different, according to each case, to those that have been made available for this purpose, or indicated for this purpose on the Website where the Content is located, or, in general, those normally used on the Internet for this purpose, as long as they do not pose a risk of damaging or disabling the Website and/or Web Content.
Intellectual property
All trademarks, trade names, or logos of any kind that appear on the Website are the property of Nícoli or, where appropriate, of third parties which have authorised their use, and the use of or access to the Website and/or the Contents do not grant the User any rights to the aforementioned trademarks, trade names, or logos, and, similarly, the User shall not be granted any operating rights that exist or may exist over these Contents.
Likewise, the Contents are the intellectual property of Nícoli, or of third parties, where applicable. Therefore, the Intellectual Property Rights are the property of Nícoli or third parties that have authorised their use, which are the only parties that may exercise the intellectual property operating rights in any manner, and, in particular, reproduction, distribution, public communication, and transformation rights.
The unauthorised use of the information contained on this Website, as well as infringement of the Intellectual or Industrial Property rights of Nícoli or of the third parties included in the Website which have provided contents shall give rise to the established legal liability.
Hyperlinks
Anyone who intends to establish a hyperlink between their website and the Website must observe and comply with the following conditions:
Prior authorisation is not necessary when the Hyperlink only enables access to the home page. However, it may not reproduce the home page in any way. Any other form of hyperlink will require express and unequivocal written authorisation from Nícoli.
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Frames must not be created with the Websites or on Nícoli Websites.
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False, inaccurate, or offensive declarations or indications must not be made about Nícoli, its management, employees, collaborators, or any of the people who use the Website for any reason, or the Website Users or Contents.
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It is forbidden to declare or imply that Nícoli has authorised the Hyperlink or supervised or accepted in any way the Contents offered or made available on the external website via the Hyperlink.
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The web page on which the Hyperlink is established may only contain information that is strictly necessary to identify the destination of the Hyperlink.
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The web page on which the Hyperlink is established may not contain any information or content that is contrary to morals and generally accepted ethical conduct and public order, nor shall it contain any content contrary to any third-party rights.
Website Availability
Nícoli does not guarantee the absence of interruptions or errors when accessing the Website or its Contents, or that the contents will be updated. However, it will endeavour to prevent, rectify or update any issues, where applicable. As a result, Nícoli does not assume any liability for damages of any kind incurred by the User resulting from failures or outages of telecommunication networks which may result in the suspension, cancellation or interruption of the Website service during or prior to the service provision.
Nícoli disclaims, with the exceptions stipulated in the current legislation, any liability for damages of any kind which may result from the lack of availability, continuity or malfunctioning of the Website and its Content, or due to failing to fulfil the expectations of usefulness which the users may have attributed to the Website and its Content.
The Hyperlinks that appear on this Website are used exclusively to inform the user about the existence of other Websites that contain relevant information. These Hyperlinks do not constitute any suggestions or recommendations.
Nícoli is not responsible for the contents of the linked pages, or for the functioning or usefulness of the Hyperlinks, or for the result of the Hyperlinks. Nor does it guarantee the absence of viruses or other elements that could cause alterations to the user's computer system (hardware and software), documents, or files, and disclaims any responsibility for the damages of any kind caused to the user for this reason.
Access to the Website does not imply any obligation on the part of Nícoli to control the absence of viruses, worms or any other malware. In any case, the User is responsible for possessing the appropriate tools to detect and remove any malware. Therefore, Nícoli does not assume any responsibility for any possible security errors that may arise during the provision of the Website service, or of the possible damages that may be caused to the user's computer system due to the presence of a virus on the user's computer used to connect to the services and content of the Website, or of the malfunctioning of a web browser, or of the use of outdated versions of a web browser.
Website Quality
Given the dynamic and constantly changing context of the information and services made available through the Website, Nícoli strives, but does not guarantee, to provide Contents that are truthful, accurate, reliable, useful, and/or relevant.
The information contained in the pages that make up this Website is for informative, explanatory, and advertising purposes. Under no circumstances does it offer or have any legally binding or contractual commitments.
Disclaimer
Nícoli disclaims all responsibility for the decisions that the User may make based on this information, as well as for the possible typographical errors that may be contained in the documents and images of the Website. The information is subject to possible periodic changes without prior notice of its content in order to expand, enhance, correct, or update the Contents.
Notifications
All notifications and communications from Nícoli to the User through any means will be deemed effective for all purposes.
Availability of Contents
The provision of the Website service and its Contents has, in principle, an indefinite duration. However, Nícoli is authorised to terminate or suspend the service provision of the Website and/or any of the Contents at any time. When it is feasible, Nícoli will provide advance notice of the termination or suspension of the Website.
Personal data protection
Nícoli is aware of the importance of the privacy of personal information and, therefore, has adopted a data processing policy aimed at providing the maximum security for the use and collection of data, ensuring compliance with the current relevant regulations, and establishing this policy as one of the fundamental pillars of the company's lines of action.
Please carefully read the Privacy Policy of our website, which is located at the bottom of the page, together with this Legal Notice.
Jurisdiction
For any questions that may arise about the interpretation, application, or compliance with this Legal Notice, as well as any claims that may arise due to its use, all the intervening parties undertake to appear before the Courts and Tribunals of Madrid, waiving any other jurisdiction that may correspond to them.
Applicable law
This Legal Notice is governed by Spanish law.
Copyright © 2021 – NICOLI NETWORK, S.L.
All copyrights are reserved by the laws and international treaties on intellectual property. It is expressly forbidden to copy, reproduce or disseminate this document, either totally or partially, by any means.
PRIVACY POLICY
We hereby inform you that the website www.nicolishop.com (the "Website") is operated by NICOLI NETWORK, S.L. (hereinafter, "Nícoli," with Tax ID B-848508094 and registered offices at C/Londres, 16. 28232 Las Rozas, Madrid. "You" and "Your" refers to you as a user of our Website.
This Privacy Policy intends to inform you of how we collect, define and use Your Information. This Privacy Policy, our Legal Notice, and our Cookies Policy make up the "Terms and Conditions" of our website.
Your access to and use of the Website implies your full acceptance of the Terms and Conditions of the Website. In this regard, if you access and use our Website, you agree to comply with the provisions indicated in the aforementioned legal documents. The provision of the Website service is limited to the period during which you are connected to the Website or any of the services provided through it. Therefore, you must carefully read this Privacy Policy whenever you intend to use the Website, as it may change.
Definitions
Personal data: All information about an identified or identifiable individual, such as: full name, national ID, postal address, email address, images, likes, interests and hobbies.
Data controller: The individual or legal entity, public authority, service or other body that, alone or together with others, determines the purposes and means of processing. In this case, and unless otherwise stated, Nícoli is data controller for data processed at www.nicolishop.com.
Data processor: The individual or legal entity, public authority, service or other body that processes personal data on behalf of the data controller. In other words, they are Nícoli service providers, who may access certain personal data for the provision of their services. The relationship between Nícoli and its data processors will always be governed by a contract that specifically regulates the terms of access to data, as required by current legislation.
Recipient: The individual or legal entity, public authority, service or other body to which personal data is sent, whether or not a third party.
Consent of the data subject: Any free, specific, informed and unambiguous expression of the data subject's wishes through which the data subject accepts, either through a declaration or a clear affirmative action, the processing of their personal data.
Who is the data controller for your personal data?
NICOLI NETWORK, S.L. C/Londres, 16. 28232 Las Rozas (Madrid) Tax ID B-848508094 Telephone: 91 591 53 93 Email: info@nicolishop.com
Information processed as data controller
When you browse our website, you can provide us with data in various ways, including:
Data that you provide us when using the website's data forms or when you communicate with us using means such as email. The data will be processed for the purpose specified in each form. If you send us a message, we will process it for the purpose of managing any communications that may be established, based on your request. We can obtain your express consent for the purpose of sending you marketing communications through each data collection form, or by sending a request in an email. In these cases, we will always inform you in advance of all the aspects required by applicable data protection regulations. Furthermore, if once you have given your consent, you do not wish to continue receiving marketing communications, you can revoke your consent by sending an email to info@nicolishop.com.
Data that the website automatically collects during browsing, if you have previously given your consent under the terms specified in this Privacy Policy and the Cookies Policy. Like most commercial websites, our website uses a technology called "cookies" (small pieces of data your browser stores on your device's hard drive) and web server logs to collect information on how our website is used. For more information on how we use cookies, please see our Cookies Policy.
For what purposes do we process your personal data?
At Nícoli we process the data you provide to us in order to:
Manage your registration on our website: if you decide to register as a user on our website, we will process your data to identify you as a registered user and give you access to its different functionalities, products and services that will be available to you.
Your purchases will be linked to your account so that you can access the information in one place.
Manage any enquiries you may make.
For the development, fulfilment and execution of the contract between the parties, including fraud prevention actions.
If you have subscribed to our Newsletter, we will use your details to manage the communications and promotional actions for our products and services.
If you have submitted your CV, we will process the details you have provided us with the purpose of managing your application for job vacancies at Nícoli.
What is our legitimate basis for processing your data?
The legal basis for processing your data is:
The consent you provide when you accept the privacy policy when you request registration on our website or request information about some of our products or services.
Execution of a contract or pre-contractual measures for managing the online purchase and sale process and for sending your CV, respectively.
Legitimate interest in carrying out the necessary actions to detect and prevent possible fraud in the use of our website.
To what recipients may your data be disclosed?
No transfer of data to third parties is planned, except when legally mandated. Without prejudice to the foregoing, Nícoli informs you that the provision of some of its Services and/or products require storage at Nícoli or third-party installations and access by it or third parties to your data, requiring Nícoli to comply with the applicable current legislation. For these purposes, Nícoli informs you that it will entrust processing to third parties such as tax and job administration services, storage on both physical and cloud servers and services with third parties that Nícoli might use to confirm the selection processes carried out if we process CV data. In this context, data processing will be carried out generally by suppliers located in the European Economic Area or in countries which can evidence an appropriate level of protection similar to that of the European Union. If international data transfers are made to third countries that are not included in the aforementioned list, Nícoli will use the European Commission's Standard Contractual Clauses as a guarantee for their execution.
What are your rights when you supply us your personal data?
You have the right to obtain confirmation as to whether or not we are processing your personal data. As a data subject, you have the right to access your personal data, as well as to request rectification of inaccurate data or, where applicable, to request its deletion when, among other reasons, the data is no longer necessary for the purposes that it was collected. In certain circumstances, you may request the restricted processing of your data, in which case we will only keep it for the exercise or defence of claims. In certain cases and for reasons related to your particular situation, you may object to the processing of your data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. In cases where the processing of your data is based on your consent, you may revoke it at any time. In cases where it is legally applicable, you will have the right to data portability, which means you have the right to receive your personal data which we are processing, and store it on your own device. This right also entitles you to request that we send your data to another data controller. Similarly, if you believe that there is a problem or an incident in relation to data processing, you can contact the entity through the contact address indicated in this document, and in any case, you are entitled to file a claim with the Supervisory Authority regarding personal data protection.
To exercise your rights, you must send a request to the email address info@nicolishop.com attaching a copy of your national ID, or another document that legally identifies you.
How have we obtained your personal data?
The personal data subject to processing has been provided by you by completing the corresponding forms, signing a Contract, or, where applicable, by sending your CV.
Data subject to processing
In general, the data to be processed is that specified in each data form. In any case, Nícoli informs you of the processing of the following data categories:
Status as registered user.
Identifying details.
Postal address, email address and telephone number.
Commercial information (for example, if you are subscribed to our newsletter).
Financial and transactional information (e.g. payment or card details, information about your purchases, orders, refunds, etc.).
If you submit your CV, we will process the following data categories:
Identifying details.
Postal address, email address and telephone number.
Education.
Professional experience.
No specially protected data is processed.
Obligation to provide data and consequences of not providing it
When we ask you to fill in your details to give you access to some functionality or service on our website, we will mark some fields as mandatory, as it is the data that we need to be able to provide you with the service or give you access to the functionality in question. If you decide not to provide us with this data, you may not be able to complete the registration or you may not enjoy these services or functionalities.
Automated decisions
If you have subscribed to our Newsletter, automated decisions will be made in order to tailor the commercial proposals and electronic newsletters that we send you to your interests and preferences. We will prepare communications based on these criteria: type of clothes selected (if children's or teenagers' clothing is purchased) and the city or Autonomous Community from which the purchase is made.
How long will we store your personal data for?
In relation to the registration process, we will process your data during the time when you maintain the status of registered user. With regard to the execution of the purchase and sale contract, we will process your data for the time necessary to manage the purchase of the products or services you have acquired, including possible refunds, complaints or claims associated with the purchase of the particular product or service. In the case of requests, we will process your data for as long as necessary to deal with your request or query. If you have agreed to receive marketing information or subscribed to the newsletter, we will process your data until your consent is revoked. If you have submitted your CV, we will process the details you have provided us during the selection process. Regardless of the previous periods, we will keep the data for as long as liability arising from the processing may arise. Once actions are time-barred in each case, we will delete the personal data.
p style="text-align: justify;">SecurityNícoli has implemented security measures in accordance with the risks inherent to the processing of personal data. The security measures implemented are designed to provide an adequate level of security, including confidentiality, taking into account industry standards and the cost of application with regard to the risks and nature of the personal data subject to processing. When assessing the risk in relation to data security, the risks arising from the processing of personal data have been taken into account, such as the destruction, loss or accidental or unlawful alteration of personal data sent, stored or otherwise processed, or unauthorised disclosure or access to said data, which may in particular cause physical, material or immaterial damages.
COOKIES POLICY
In accordance with the provisions of Spanish regulations governing the provision of information society services and e-commerce, we hereby inform you regarding the use of cookies on the website, which is operated by Nícoli.
Information in accordance with the provisions of the General Data Protection Regulation.
Responsable del tratamiento: NICOLI NETWORK, S.L., con domicilio en C/Londres, 16. 28232 Las Rozas, Madrid.
Data protection: info@nicolishop.com
Purpose of processing: Information on the purpose of cookies on our website is provided in the following sections of the cookies policy.
Automated decisions: Desde NICOLI NETWORK, S.L. no se realiza la toma de decisiones automatizadas.
Retention period: Detailed information on the cookie retention periods is available in the following sections of the cookies policy.
Legal basis of processing: The legal basis is consent, based on your acceptance of the cookies policy.
Recipients: Cookies used by third parties are identified in each cookies description table on the website.
Exercising your rights: You can revoke your consent and delete cookies as indicated in this policy..
What is a cookie?
Cookie definition: A cookie is a small text file, which is stored on the computer, tablet, mobile phone or the device you use to browse the internet, that can save information about how often you visit websites, your browsing preferences, the information that interests you most, usernames, to save products, etc. Depending on the information they contain and how you use your device, they can be used to recognise the user.
What types of cookies are there?
Depending on the time period that they are active in the user's device:
Session cookies: These are designed to collect and store data while you are visiting a website.
Persistent cookies: These are saved on your device and the data collected can be accessed and processed for the period of time determined by the entity responsible for them, which may range from a few minutes to several years.
According to the entity that manages the cookie, these can be classified as:
First-party: These are cookies that are sent to the user's device from equipment or a domain managed by the publisher and from which the service requested by the user is provided.
Third-party: These are cookies that are sent to the user's device from equipment or a domain not managed by the publisher, but by another entity which processes the data obtained through cookies.
If cookies are installed from equipment or a domain managed by the publisher, but the information collected by them is managed by a third party, they cannot be considered first-party cookies.
Depending on the purpose of the cookie, these can be classified as:
Technical: These allow the user to browse through a web page, platform or application and to use different options and services that they contain, such as controlling traffic and data communication, identifying the session, accessing restricted access sections, recording the details which make up an order, completing the purchase process of an order, submitting an event participation or registration request, using security elements during browsing, storing content to display videos or sound and to share content on social networks.
Personalisation: These are cookies that allow the user to access the service with some predefined general characteristics according to a series of criteria in the user's device. For example, the language, the type of browser you use to access the service, the regional configuration from where you access the service, etc.
Analysis: These cookies track and analyse user behaviour. Information collected through these types of cookies is used to measure activity on a website, application, or platform, and to create browser profiles of users of such websites, applications, and platforms, with the aim of introducing improvements based on the analysis of the usage data for service users.
Advertising: These cookies offer you the most efficient way to manage the advertising spaces that the publisher may have included on the website, application or platform used to provide the requested service based on criteria such as published content or how often you are shown adverts.
Behavioural advertising: These cookies offer you the most efficient way to manage the advertising spaces that the publisher may have included on the website, application or platform used to provide the requested service. These cookies store information about user behaviour obtained via continuous observation of browsing habits, making it possible to develop a specific profile for showing advertising based on this.
What type of cookies do we use at www.nicolishop.com?
Please refer to the cookie control panel information.
How do I reject cookies or revoke my consent?
You can configure your browser to accept or reject the installation of all or some types of cookie, or to request that you be notified when a cookie is installed. Each browser has specific configuration instructions. Below are links to information about the most common browsers:
CUSTOMER SUPPORT
ONLINE STORE
Monday to Thursday - 10:00am to 6:00pm
Friday - 10:00pm to 3:00pm
+34 91 626 63 42
pedidos@nicolishop.com
*From 1 to 19 August:
Monday to Friday - 10:00am to 3:00pm
OFFICES
info@nicolishop.com
MAIL
C/ Londres, 16
Polígono Industrial Európolis
28232 Las Rozas (Madrid)
COMMUNICATION
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