Exchanges and returns are permitted within a period of 30 days, upon presentation of the purchase receipt.
You can exchange or return your products at any of our physical stores, excluding El Corte Inglés.
In the event of a return,you will not be refunded in cash, but issued with a card for the total value of the returned items. This card has no expiry date, and cannot be used for online purchases or in El Corte Inglés.
Garments must be in perfect condition and with the corresponding label intact. Otherwise, Nícoli reserves the right to reject the return.
Returns of jewellery, perfume, socks, tights or leotards are not permitted.
Swimwear comes with a protective sticker for hygiene reasons. If you would like to return a swimwear item, the protective sticker and label must be in place.